In this article, we describe China’s Internet health market and illustrate how technology platforms are revolutionizing health care delivery. We utilize two unique data sources: data from the Internet portals of major four Internet health platforms (extracted using Web-scraping tools), together with billing data from one of the four platforms. While China’s Internet health market encompasses a variety of different health care services and products, we focus our discussion on the delivery of online medical consultations, as this segment of the Internet health market provides the most interesting narrative on how service delivery in the online market differs from the traditional physical market.
Cheng, Terence C., Hongqiao Fu, Duo Xu, and Winnie Yip. 2022. “Technology Platforms Are Revolutionizing Health Care Service Delivery in China” [Commentary]. NEJM Catalyst. doi: 10.1056/CAT.21.0414.